FAQs

About

 

All our bottles are 10.8 cm L x 3 cm W x 17.8 cm H

Each bottle can hold 380ml and weighs 260 grams.

We would love to hear what colours you want for our future collections. Please contact us with all your suggestions and we will review these.

 

Usage & Aftercare 

All H₂O² ® bottles are completely dishwasher safe, once the lanyard is removed, for hassle free cleaning. When not using your bottle, we recommend storing it without the cap on to allow the inside to dry out.

From alcohol, fizzy drinks to milk, you can put all liquids in your H₂O² ® bottle. Just make sure you rinse throughly once finished. 

H₂O² ® bottles are made of premium BPA & BPS free Tritan™ with a TPU protective sleeve which is scratch resistant, oil and grease resistant and biodegradable after 3-5 years. The lid is made with shiny Polypropylene with a silicon ring to ensure it is leak proof. The wrist strap is made of vegan leather and stainless steel. To recycle your H₂O² ® bottle, simply remove the outer sleeve, lid and strap and pop in your general recycling bin. All parts of the bottle can be recycled individually.

 

 Orders & Delivery

We aim to process all orders within 2 working days. Please allow 1-2 business days for domestic deliveries and 10-15 business days for international deliveries. You can find our full shipping policy here

Yes, we ship worldwide.

 

Returns

We have a 30 day return policy, please see full details here. We do not operate an exchange service, but as long as the product has not been used or personalised, we will process a full refund once the return has been received at our HQ. Please note that it can take up to 14 working days for returns to be processed from the date we receive them. The cost of return will need to be covered by the customer as we do not offer free returns. Please ensure that all returns reach us in a saleable condition. For example, please do not affix any stickers to the packaging and ensure that all labels and packaging are present and intact.